Mon – Sun | 8:00 AM – 08:00 PM
SACRAMENTO: 916–250–1878
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Mon – Sun | 8:00 AM – 08:00 PM
SACRAMENTO: 916–250–1878
  • Home
  • About Us
  • Our Services
  • Contact Us
  • FAQ

Frequently Asked Questions

How do I create an account?

To create an account, click on the "Sign Up" button at the top right corner of our website. You'll need to provide your email address, create a password, and verify your email to complete the registration process.

I forgot my password. How can I reset it?

Click on the "Forgot Password" link on the login page. Enter your registered email address and we'll send you a password reset link. This link will expire in 24 hours for security reasons.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. For enterprise customers, we also accept checks and wire transfers.

All transactions are securely processed using 256-bit SSL encryption to protect your financial information.
Can I get a refund if I'm not satisfied?

We offer a 30-day money-back guarantee for all our plans. If you're not satisfied with our service, you can request a full refund within 30 days of your initial purchase.

What features are included in the free plan?

Our free plan includes:

  • Basic functionality with limited access
  • Up to 3 projects
  • Community support
  • 500MB storage

For advanced features and unlimited access, consider upgrading to one of our premium plans.

What browsers are supported?

Our platform works best with the latest versions of:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

We recommend keeping your browser updated for the best experience and security.

Do you have a mobile app?

Yes! We have native apps available for both iOS and Android devices. You can download them from the App Store or Google Play Store. Our mobile apps offer all the core functionality of the web version with optimized interfaces for smaller screens.

How do I delete my account?

To delete your account, go to your account settings and select "Delete Account" at the bottom of the page. Please note that this action is irreversible and will permanently remove all your data from our servers.

We recommend exporting any important data before deleting your account.

Still have questions? Contact our support team at support@m313.com and we'll be happy to help.

About M313

We are in Cell phones and Laptops repair business with well qualified and experienced technologist of Apple and Google Pixel Samsung covering all types of Cellphones and Laptops since 1999.

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Contact Us

  • 8347 Elk Grove Florin Rd Suite 123 Sacramento CA 95829
  • +1 510 323 6759
  • 415-686-3428
  • marvanssf@yahoo.com
  • Mon-Fri: 9AM - 7PM
    Sat-Sun: 10AM - 5PM

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